Thank you for shopping with Aventrique.com. We are committed to delivering your orders safely and efficiently across the United States.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed.
Shipping Methods & Delivery Times
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 3–7 business days
- Priority Shipping: 2–5 business days
Delivery estimates begin once the order has been shipped and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Shipping destination
- Package size and weight
- Selected shipping method
Occasionally, Aventrique may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear after shipment.
Delays and Lost Packages
While we work with reliable shipping carriers, delays may occur due to:
- Weather conditions
- Carrier issues
- Customs processing
- Incorrect shipping information
Aventrique is not responsible for shipping delays beyond our control. If your package appears lost or significantly delayed, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Aventrique is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately after placing your order.
Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery and provide:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
We will review the issue and work toward a suitable resolution.
International Shipping
At this time, shipping availability outside the United States may be limited depending on destination and product availability.
Additional customs duties, taxes, or import fees may apply for international orders and are the responsibility of the customer.
Contact Information
If you have any questions regarding shipping, please contact us:
Aventrique
2685 California Street
Mountain View, CA 94040
United States
Email: support@aventrique.com
Website: Aventrique.com
Phone: (800) 551-9460